Lemont Fire District Online Customer Service Survey
To better meet the needs of the community, the Lemont Fire Protection District has developed four confidential surveys to gain insight into customer satisfaction with the various emergency and non-emergency services that we provide.
These short surveys asks the customer to rate the department's delivery of service and personnel in four areas of District operations. Each survey question also provides the customer an opportunity to provide open-ended comments, without restriction. Additionally, if a customer wishes to be contacted regarding their experience, they can include their contact information in the appropriate section of the survey.
The observations, opinions, and recommendations of customers are valuable, as the District continually strives to improve all facets of the services provided. Please take a moment to complete a survey to assist the District in identifying strengths, areas for improvement, and opportunities for continued growth. The surveys are currently available and will remain on-line.
Lemont Fire Chief Receives Statewide Honors
The Illinois Fire Inspectors Association presented its highest recognition on Friday October 23rd, 2015 to Fire Chief George Rimbo of the Lemont Fire District. Chief Rimbo received the IFIA's "Fire Chief of the Year" Award at the group's annual Fire Prevention Week luncheon held at Medinah Banquet Hall, in Addison, IL. The fire chief's award is presented to a Chief Officer who is dedicated to making a difference in their department's fire and life safety education and prevention efforts; building a safer community. The nomination was submitted by the Lemont Fire Prevention Bureau. Chief Rimbo is a lifelong resident of Lemont and a 25 year veteran of the Fire District who has worked his way through the ranks. Chief Rimbo has embraced the Fire Prevention Bureau principals and is a true believer in sound fire prevention and public education programs. Congratulations Chief Rimbo.
From Dec. 1 to Jan. 1, several local fire departments hope to "Keep the Wreath Red," and will have wreaths filled with red bulbs in front of the stations. Local efforts are part of a national campaign in which fire departments raise awareness of hazards associated with light displays and live trees during the holiday season.
In 1980, the Illinois Fire Chiefs Association adopted the program called "Keep the Wreath Red," a program that was founded by the Naperville (IL) Fire Department in 1954. "Keep the Wreath Red" has become an annual event, with fire departments all across Illinois participating. Keep the Wreath Red is aimed at increasing an awareness of safety while decorating our homes for the holidays.
The program works this way - hung on the front of the four stations in Lemont is a wreath which is strung with red lights. The wreaths remain lit twenty four hours a day during the holiday season. If a fire occurs that is determined to be the result of a holiday decoration, a white bulb replaces a red bulb on the wreath. The hope is the wreath will serve as a constant reminder to practice safety while displaying holiday decorations.
Special Thanks to the generosity of the Lemont Garden Club, a beautiful Christmas wreath with red bulbs will be displayed outside all four fire stations through Jan. 1.
- When selecting your live Christmas tree, choose a fresh one with green needles.
- Recut the trunk at least two inches above the old cut as soon as you get it home. This allows it to continue to pull moisture into its foliage.
- Put the trunk in water immediately after it is recut. Moisture is the key to keeping the tree fresh and enhancing its fire resistance. If the tree will be kept outside for a few days, stand it in a bucket of water until you are ready to bring it indoors.
- Check the water levels daily. Never let the water level go below the bottom of the trunk. Commercial floral preservatives can also be added to the water to help keep the tree fresh.
- Locate any tree at least three feet away from sources of heat. Avoid placing any tree, live or artificial, near a heater outlet, or fireplace. Put in the coolest location possible.
- Never leave a lighted tree unattended.
- Remove the tree immediately after the holidays. Even a properly cared for tree will get brittle and dry. Take it to a recycle center or leave for your refuse collector.
LIGHTS & DECORATIONS
- Choose decorations that are flame resistant or flame retardant.
- Keep decorations away from heat sources, windows and doors.
- Make sure your holiday lights are properly installed and have the label of an independent testing laboratory.
- Be sure to use indoor lights inside, and outdoor lights outside.
- Make sure all electrical cords are free from frayed or cracked wires, or broken sockets.
- Do not attempt to repair a worn light set! Throw it away and purchase a new one.
- Do not overload electrical outlets.
- Do not link more than three light strands, unless the directions indicate it is safe.
- Do not leave lights on unattended, or for prolonged periods.
- Keep your exits clear by keeping decorations away from windows and doors.
- In addition to being shatterproof and shock resistant, LED lights produce almost no heat, making them safe to touch and greatly reducing the risk of fire.
A demonstration showing how flammable a dry Christmas tree can be as opposed to a tree watered regularly. This test was conducted by the National Fire Protection Association and Underwriters Laboratories.
The winter months bring a special concern to the Lemont Fire District. Winter snowfall and the plowing of snow can often hide fire hydrants under a large amount of snow, making them impossible to find quickly.
In the event of a fire, firefighters have to locate and shovel out fire hydrants before hooking up to them. Precious time is lost doing this.
Please don't let your neighborhood hydrant remain "under cover". Firefighters are asking that residents help keep the fire hydrant closest to their residence or business clear of snow. A three-foot clearance is needed on all sides. When shoveling snow, be aware of vehicle traffic. Do not stand in the street, and be careful not to slip and fall out into the roadway. Please continue to keep the hydrant clean of snow during the winter months. In addition, please keep hydrants free of overgrowth (grass and weeds) during the rest of the year.
My Medical Information
The Lemont Fire Protection District is pleased to provide FREE My Medical Information kits to the senior citizens, those with special needs, and others within the District that may need them.
The kits consist of a red plastic pouch with a magnetic back and are intended to be attached to an individual’s refrigerator. Inside the pouch is a cardboard pamphlet that an individual can use to write down his or her personal information, emergency contacts, medications, allergies, medical conditions, and advanced directives. Paramedics can then use this vital information when providing emergency care.
To obtain your FREE My Medical Information kit, contact the Fire Prevention Bureau at (630) 257-0191 or firstname.lastname@example.org. Provide your name and mailing address, and a kit can be mailed to you. You may also stop by Station One, located at 15900 New Ave, Monday thru Friday, from 8:00 AM to 4:00 to pick one up.
Lemont Fire District Customer Service Surveys
The Lemont Fire Protection District takes great pride in the service we provide to the community and we are constantly seeking ways to improve our performance. To assist us, we ask that you evaluate our level of performance by completing a short survey for the particular service you received.
- Fire Prevention & Inspection Services
- Public Education Services
- Emergency Medical Services
- Fire Suppression & Rescue Services
Request A Tour
To request a tour of the Fire Station, contact Joyce at (630) 257-0191 or you can email her at email@example.com
- Press Release - July 21, 2015
Firehouse Subs Public Safety Foundation Aids Fire District to Expand Fleet
- Press Release - July 21, 2015
Lemont EMS Milestone and Outstanding Call Awards
America's #1 Disaster Threat
Home fires kill more Americans than earthquakes, hurricanes, and tornados combined.
Home fires occur every 85 seconds and cause massive harm each day:
- 7 people die
- 36 people are injured
- $18 million in damage to homes
Smoke/Carbon Monoxide Recall Summary
This recall involves Kidde residential smoke alarm model i12010S with manufacture dates between December 18, 2013 and May 13, 2014, combination smoke/CO alarm il2010SCO with manufacture dates between December 30, 2013 and May 13, 2014, and combination smoke/CO alarm model KN-COSM-IBA with manufacture date between October 22, 2013 and May 13, 2014.
The Lemont Fire Protection District provides Life Safety services to you and your family
- Fire Suppression
- Advanced Life Support Emergency Medical Services
- Specialized Technical Rescue Teams - Dive, Aerial, Confined Space, Trench
- Cause and Origin & Arson Investigation Team
- Fire Prevention Bureau - Fire Inspection & Public Education
- Hazardous Materials Services
The Lemont Fire District protects an area of approximately 40 square miles and serves the Village of Lemont along with portions of Woodridge, Darien, Bolingbrook, & Homer Glen.
Lemont Fire District Firefighter Eligibility List
The nonprofit Home Fire Sprinkler Coalition (HFSC) offers free, non-commercial information about the lifesaving benefits of installing fire sprinkler systems in new one- and two-family homes. Learn more at www.HomeFireSprinkler.org Help children learn about fire safety and the basics of home fire sprinkler protection at www.SprinklerSmarts.org
Get A Smoke Detector
If you are a resident of the Lemont Fire Protection District we may able to supply you with a battery operated smoke detector or replacement battery at no cost.
This program has been made available thanks to funding provided by FEMA working together with the Lemont Fire District Board of Trustees.
- Safety Tips: Smoke alarms for People who are Deaf or Hard of Hearing
- Facts: Smoke alarms for People who are Deaf or Hard of Hearing
- Thanksgiving Day - Facts & Tips
Contact us at 630-257-0191 or email us at firstname.lastname@example.org for information.
According to the National Fire Protection Association, between 2003-2006, almost two-thirds of home fire deaths resulted from fires in homes with no smoke alarms or no working smoke alarms... Learn more
Fires in the US
- In 2013, there were 1,240,000 fires reported in the United States. These fires caused 3,240 civilian deaths, 15,925 civilian injuries, and $11.5 billion in property damage.
- 487,500 were structure fires, causing 2,855 civilian deaths, 14,075 civilian injuries, and $9.5 billion in property damage.
- 188,000 were vehicle fires, causing 320 civilian fire deaths, 1050 civilian fire injuries, and $1.3 billion in property damage.
- 564,500 were outside and other fires, causing 65 civilian fire deaths, 800 civilian fire injuries, and $607 million in property damage.
- The 2013 US fire loss clock a fire department respond to a fire every 25 seconds. One structure fire was reported every 65 seconds.
- One home structure fire was reported every 85 seconds. One civilian fire injury was reported every 33 MINUTES. One civilian fire death occurred every 2 hours and 42 minutes. One outside fire was reported every 56 seconds. One vehicle fire was reported every 167 seconds. NFPA Statistics