Lemont Fire District Online Customer Service Survey
To better meet the needs of the community, the Lemont Fire Protection District has developed four confidential surveys to gain insight into customer satisfaction with the various emergency and non-emergency services that we provide.
These short surveys asks the customer to rate the department's delivery of service and personnel in four areas of District operations. Each survey question also provides the customer an opportunity to provide open-ended comments, without restriction. Additionally, if a customer wishes to be contacted regarding their experience, they can include their contact information in the appropriate section of the survey.
The observations, opinions, and recommendations of customers are valuable, as the District continually strives to improve all facets of the services provided. Please take a moment to complete a survey to assist the District in identifying strengths, areas for improvement, and opportunities for continued growth. The surveys are currently available and will remain on-line.
John Palcu promoted from Firefighter to Lieutenant
John Palcu was officially promoted from Firefighter to Lieutenant at the Board of Trustee meeting on January 21st, 2016. His new assignment brings him to Gold Shift at station three. Hired in 2000, Lt. Palcu has been a dedicated member of the district for the past 15 years. Congratulations Lieutenant Palcu.
Clear Fire Hydrants
The winter months bring a special concern to the Lemont Fire District. Winter snowfall and the plowing of snow can often hide fire hydrants under a large amount of snow, making them impossible to find quickly.
In the event of a fire, firefighters have to locate and shovel out fire hydrants before hooking up to them. Precious time is lost doing this.
Please don't let your neighborhood hydrant remain "under cover". Firefighters are asking that residents help keep the fire hydrant closest to their residence or business clear of snow. A three-foot clearance is needed on all sides. When shoveling snow, be aware of vehicle traffic. Do not stand in the street, and be careful not to slip and fall out into the roadway. Please continue to keep the hydrant clean of snow during the winter months. In addition, please keep hydrants free of overgrowth (grass and weeds) during the rest of the year.
Ice Safety Tips
Stay safe during the winter months by using our chart to help determine what is safe ice thickness. Remember, always be cautious. If you are unsure if the ice is safe, don't take your chances.
- Be aware that repeated vehicle tracks or crossings may weaken the ice. Paths should be varied regularly.
- In the occasion you MUST cross the ice, the best way to cross is to get on your hands and legs and straddle across. Think of how a lizard moves almost, shifting your body weight evenly across your entire figure. It is a good idea to bring a long board or pole. If it starts to crack--and sometimes you get a second or two warning--lay the pole flat on the ice and use it to distribute your weight.
- Be responsible for others' wandering off. If you are the designated authority (for a school, sporting outing, etc.), or the person in charge, watch for people leaving your delimited area and make them return immediately. Ensure that there are plenty of markers laid out so that skaters etc. cannot make an inadvertent mistake and leave the tested zone. There should also be someone with first aid training on hand, along with safety equipment.
- If you must go skating on thin ice (literally), ensure that the water depth is shallow (i.e. 2 - 3 feet (60cm - 90cm)). If it breaks through, you'll be soaked and cold but able to step up and out of it and haul yourself back to shore feeling very sheepish. Do not try this with children, however.
- Two can cross uncertain ice with some margin of safety by sliding a canoe between them. Don't forget paddles. If the ice gives way, you'll need them.
- Use a 5 inch or more drill bit to drill through the ice if it's clear. If it goes through ft. he bottom of the ice it may not be safe. Make sure an adult checks it first!
Recognize that ice will never be completely safe.
Conditions and unseen or unknown factors can render seemingly safe ice suddenly dangerous. Take all care and precautions to avoid mishaps and to put rescue plans into immediate action should something go wrong.
Create an emergency safety plan.
Carry an ice-pick which can assist in giving you grip should you fall in. Tell people where you are going., already have in place the safety procedures that you will carry out for immediate rescue.
Never go without a buddy or two. Tell other people where you and your buddy are and what time you expect to return home. This is not an occasion for casual spontaneity. Have a spare set of warm dry clothes in a waterproof bag handy. That way you can reduce the risk of hypothermia by changing the wet clothes immediately. Other useful supplies to have as part of an emergency kit include an emergency blanket, hand and foot warmers, thick socks, spare tuques, candles and matches. Pack such emergency items for all winter sports outdoors.
Observe the ice
Look at the ice to see if you can see any cracks, breaks, weak spots or abnormal surfaces and to identify the color(s) of the ice. You cannot rely on your eyesight alone. This is just an initial look to help you to decide if it is even worth proceeding to the next step of testing the ice.
If you see any of these signs, you may wish to abandon any further attempt to go on the ice:
- Flowing water near or at the edges of the ice
- Flowing springs under the ice in spring fed ponds and lakes.
- Water flows in and/or out of the iced-over water body
- Cracks, breaks or holes
- Ice that appears to have thawed and refrozen
- Abnormal surfaces that you have not seen before - e.g., pressure ridges caused by currents or winds
- Remember this ditty: "Thick and blue, tried and true; Thin and crispy, way too risky."
Know your ice color meanings
- Light gray to dark black - Melting ice, occurs even if air temperature is below 32°F (0°C). Not safe, its weak density can’t hold a load, stay off.
- White to Opaque - Water-saturated snow freezes on top of ice forming another thin ice layer. Most times it’s weak due to being porous from air pockets.
- Blue to Clear - High density, very strong, safest ice to be on if thick enough, stay off if less than 4 inches (10 cm) thick.
- Mottled and slushy or "rotten" ice - not so much its color but its texture. This ice is thawing and slushy. It is deceptive - it may seem thick at the top but it is rotting away at the center and base. Most prevalent in spring, may be showing signs of browns from plant tannins, dirt and other natural materials that are resurfacing from thawing. Not suitable for even a footstep.
My Medical Information
The Lemont Fire Protection District is pleased to provide FREE My Medical Information kits to the senior citizens, those with special needs, and others within the District that may need them.
The kits consist of a red plastic pouch with a magnetic back and are intended to be attached to an individual's refrigerator. Inside the pouch is a cardboard pamphlet that an individual can use to write down his or her personal information, emergency contacts, medications, allergies, medical conditions, and advanced directives. Paramedics can then use this vital information when providing emergency care.
To obtain your FREE My Medical Information kit, contact the Fire Prevention Bureau at (630) 257-0191 or firstname.lastname@example.org. Provide your name and mailing address, and a kit can be mailed to you. You may also stop by Station One, located at 15900 New Ave, Monday thru Friday, from 8:00 AM to 4:00 to pick one up.
Free Electronics and Appliance Recycling in Lemont
New recycling drop off at the Sagawau Learning Center at the forest preserve in the north east corner of the intersection of Archer Ave & Main St.
It is nearby and they take almost anything. If the door is closed, just lift open and put your recyclables inside!
Click here to find more details.
Lemont Fire District Customer Service Surveys
The Lemont Fire Protection District takes great pride in the service we provide to the community and we are constantly seeking ways to improve our performance. To assist us, we ask that you evaluate our level of performance by completing a short survey for the particular service you received.
- Fire Prevention & Inspection Services
- Public Education Services
- Emergency Medical Services
- Fire Suppression & Rescue Services
Request A Tour
To request a tour of the Fire Station, contact Joyce at (630) 257-0191 or you can email her at email@example.com
- Press Release - December 8, 2015
Illinois American Water Distributes Grant for Tactical Command Board to Lemont Fire Protection District
- Press Release - October 23, 2015
Lemont Fire Chief Receives Statewide Honors
- Press Release - July 21, 2015
Firehouse Subs Public Safety Foundation Aids Fire District to Expand Fleet
- Press Release - July 21, 2015
Lemont EMS Milestone and Outstanding Call Awards
America's #1 Disaster Threat
Home fires kill more Americans than earthquakes, hurricanes, and tornados combined.
Home fires occur every 85 seconds and cause massive harm each day:
- 7 people die
- 36 people are injured
- $18 million in damage to homes
Smoke/Carbon Monoxide Recall Summary
This recall involves Kidde residential smoke alarm model i12010S with manufacture dates between December 18, 2013 and May 13, 2014, combination smoke/CO alarm il2010SCO with manufacture dates between December 30, 2013 and May 13, 2014, and combination smoke/CO alarm model KN-COSM-IBA with manufacture date between October 22, 2013 and May 13, 2014.
The Lemont Fire Protection District provides Life Safety services to you and your family
- Fire Suppression
- Advanced Life Support Emergency Medical Services
- Specialized Technical Rescue Teams - Dive, Aerial, Confined Space, Trench
- Cause and Origin & Arson Investigation Team
- Fire Prevention Bureau - Fire Inspection & Public Education
- Hazardous Materials Services
The Lemont Fire District protects an area of approximately 40 square miles and serves the Village of Lemont along with portions of Woodridge, Darien, Bolingbrook, & Homer Glen.
Lemont Fire District Firefighter Eligibility List
The nonprofit Home Fire Sprinkler Coalition (HFSC) offers free, non-commercial information about the lifesaving benefits of installing fire sprinkler systems in new one- and two-family homes. Learn more at www.HomeFireSprinkler.org Help children learn about fire safety and the basics of home fire sprinkler protection at www.SprinklerSmarts.org
Get A Smoke Detector
If you are a resident of the Lemont Fire Protection District we may able to supply you with a battery operated smoke detector or replacement battery at no cost.
This program has been made available thanks to funding provided by FEMA working together with the Lemont Fire District Board of Trustees.
- Safety Tips: Smoke alarms for People who are Deaf or Hard of Hearing
- Facts: Smoke alarms for People who are Deaf or Hard of Hearing
- Thanksgiving Day - Facts & Tips
Contact us at 630-257-0191 or email us at firstname.lastname@example.org for information.
According to the National Fire Protection Association, between 2003-2006, almost two-thirds of home fire deaths resulted from fires in homes with no smoke alarms or no working smoke alarms... Learn more
Fires in the US
- In 2013, there were 1,240,000 fires reported in the United States. These fires caused 3,240 civilian deaths, 15,925 civilian injuries, and $11.5 billion in property damage.
- 487,500 were structure fires, causing 2,855 civilian deaths, 14,075 civilian injuries, and $9.5 billion in property damage.
- 188,000 were vehicle fires, causing 320 civilian fire deaths, 1050 civilian fire injuries, and $1.3 billion in property damage.
- 564,500 were outside and other fires, causing 65 civilian fire deaths, 800 civilian fire injuries, and $607 million in property damage.
- The 2013 US fire loss clock a fire department respond to a fire every 25 seconds. One structure fire was reported every 65 seconds.
- One home structure fire was reported every 85 seconds. One civilian fire injury was reported every 33 MINUTES. One civilian fire death occurred every 2 hours and 42 minutes. One outside fire was reported every 56 seconds. One vehicle fire was reported every 167 seconds. NFPA Statistics